The Three Dispositions

Every stop ends with a disposition. Dispositions are how the system learns what actually happened at the tank — they feed directly into future scheduling calculations.

Complete with gallons

Use this when you pumped material.

Enter:

• Gallons collected — what went into your truck
• Gallons left behind — what's still in the tank (often zero if you pumped it dry)

If the capacity shown in the app looks wrong compared to the physical tank you're looking at, you can update it here. Correcting it in the field means the next scheduled visit will be based on the right data.

Complete with zero gallons

Use this when you were at the location and could see the tank, but chose not to pump. Examples:

• The tank only had a small amount — not worth the stop
• The material was contaminated
• The tank had just been serviced by someone else

Enter the gallons you observed as gallons left behind. The system uses this to reset its fill-level estimate for the next scheduling cycle.

Also use Complete with 0 gallons at the offload stop. The offload is a destination, not a tank — completing it with zero keeps it in the route record without affecting your day's collection total.

Skip

Use Skip when you could not see the gallons — you couldn't assess what was in the tank. Reasons to skip:

• Locked out or gate closed
• Tank not accessible
• No one on site to let you in
• Ran out of truck capacity
• Ran out of time

Add a comment with every skip. Even a quick note — "gate locked, no answer" or "ran out of capacity, will hit tomorrow" — tells your scheduler what happened so they can follow up or reschedule correctly. A skip without a comment leaves the system with no information.

A skip is not a failure — it's information. Accurate skips with comments help the office support you better next time.

Optional: photos and flags

You can add a photo or flag to any stop. Use these to capture anything worth recording — a damaged container, an access issue, a customer note that needs follow-up.