---
title: How Can I Contact Support?
description: Need assistance with Route Simplified? Discover how to reach our support team via email, phone, or support form.
---

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- [Contact Support](https://share-na2.hsforms.com/1CfK51-RSQdiYM7pMraDhqA401irb)

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1. [Route Simplified Support Knowledge Base](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base?hsLang=en-us)
2. [Support](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/support?hsLang=en-us)

# How Can I Contact Support?

## Here is a list of all your options for reaching out to The Route Simplified Support Team

If you need assistance using Route Simplified, our support team is here to help. Below are the different ways you can reach out:

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### 📧 **Email Support**

You can send an email to our support team at:  
**[support@routesimplified.com](mailto:support@routesimplified.com)**   
We aim to respond within **1 business day**.

---

### 📝 **Submit a Support Form**

Fill out our support form directly from the knowledge base.

- Navigate to the knowledge base via the in app link (Click your user icon in the top right of your screen).
- Click **“Contact Support”**
- Provide a detailed description of your issue.

[**Click Here to Access Route Simplified's Support Form**](https://share-na2.hsforms.com/1CfK51-RSQdiYM7pMraDhqA401irb)

**![](https://help.routesimplified.com/hs-fs/hubfs/image-png-May-02-2025-04-14-44-9369-PM.png?width=670&height=277&name=image-png-May-02-2025-04-14-44-9369-PM.png)**

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### 📞 **Phone Support**

Prefer to speak with someone directly? Call our support line:  
**888-428-5617**  
Our hours of operation are:  
**Monday–Friday, 8 AM – 5 PM (MST)**

---

### 🔎 **Self-Service Knowledge Base**

Before reaching out, you can search this knowledge base for immediate answers to common questions.

Use the search bar above to find articles related to your search

- [Getting started](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/getting-started?hsLang=en-us)
- [Troubleshooting](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/troubleshooting?hsLang=en-us)
- [Support](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/support?hsLang=en-us)
- [For Schedulers](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-schedulers?hsLang=en-us#main-content)

    - [Capacity & Settings](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-schedulers?hsLang=en-us#capacity-settings)
    - [Customers & Generators](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-schedulers?hsLang=en-us#customers-generators)
    - [Planning & Building Routes](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-schedulers?hsLang=en-us#planning-building-routes)
    - [Reports](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-schedulers?hsLang=en-us#reports)
- [For Drivers](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-drivers?hsLang=en-us#main-content)

    - [Route Basics](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-drivers?hsLang=en-us#route-basics)
    - [At Each Stop](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-drivers?hsLang=en-us#at-each-stop)
    - [Finishing & Tips](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/for-drivers?hsLang=en-us#finishing-tips)
- [Account & Company Settings](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/account-company-settings?hsLang=en-us#main-content)

    - [Assets & Equipment](https://help.routesimplified.com/en-us/routesimplified-support-knowledge-base/account-company-settings?hsLang=en-us#assets-equipment)

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